The Situation
Your accounting practice client base is composed of many small businesses using QuickBooks. Over the years, you’ve discovered that most new clients are disorganized and not using QuickBooks properly. To help this situation, you have developed tools that provide clients with best practices for using QuickBooks—the most popular tool being a QuickBooks "How To" manual.

Many have discussed return on investment for Web sites. Joe Rotella, chief technology officer of Delphia Consulting, put together a series of measurements designed to make financial sense out of Web performance. However, ”Is Your Web presence Working 10 Ways to Measure Your Web ROI,” presented at last month's CCH User Conference, he cautioned repeatedly that “your mileage may vary.”

Forty-five states now have security breach notification laws. Numerous federal laws and regulations require breach notifications and some, such as HIPAA and Gramm-Leach-Bliley, require the use of encryption technology to protect confidential information. Failing to comply with these mandates can result in anything from a serious financial disaster to business failure. For example, businesses with customers or clients in Florida are subject to the Florida security breach notification laws which impose fines of up to $500,000 for failure to properly report breaches of customer of client confidential information.  On top of this, add the adverse effects of having business plans and trade secrets compromised.  

These days, everyone is asking the ROI question on Software as a Service. What they are not asking is what is the lost opportunity cost off our current model.  I am not, in any way, a technology guru, but I am completely dependent on technology to run my business. And maybe it's my business owner bias that drives me to the conclusion that SaaS is a no-brainer.