The COVID-19 pandemic has had changed the world of payroll. It put a premium on using cloud-based products since most employees were working remotely.

It forced accounting firms into offering human resource advice as they helped clients obtain Payroll Protection Plan loans and then pursue forgiveness of those loans, along with dealing with questions of possible furloughing employees and also bringing them back to the office. This special report, ”Payroll Moves into a New Era” examines issues involved in a new way of doing things.

Everybody is talking about Client Advisory Services and a lot of people are doing something about them. That is because businesses have never needed advice more than they have during the COVID-19 pandemic..

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The coronavirus has helped make the argument for the use of online payroll systems. With the cloud, you can still run payroll and issue checks, even if no one is in the office. But it has also put accountants on the hook for being able to answer an increasing number of client questions about human resources issues, including furloughing and recalling staff, especially with the Paycheck Protection Programs Loans, which are based on payroll.  At once, it has provided the tools for producing paychecks even when practitioners are out of the office and has also given them a new set of problems and new opportunities. In this special report, Payroll and Beyond, The Progressive Accountant looks at the impact of the response to COVID-19 on payroll and HR services.

For resellers, the issue now is meeting user needs and making money, not worrying about whether software is in the cloud. Certainly, there are many thousands of on-premise mid-market accounting systems in use and a decent number are being sold. But the action is in the cloud and it is a matter of features, which is what users really care about. The issue is which product is better at handling nonprofits, which is good for businesses with inventory, which best suits professional services and which delve into highly specialized markets. In the fact, the thought did not even occur this year to count how many of the Top 100 2019 VARs carry cloud products. It was just assumed they all do. That is why this year’s theme is “The Cloud Rules”  If you are not in the cloud game, you are not really in the game.