It's that time of year when everyone starts to wonder about their Christmas bonus. "Will there be one? How much? How much compared to (insert co-worker's name)?" Call it a Christmas bonus, call it a year-end bonus, or call it for what it is, an entitlement. That's right an entitlement. I know I sound a bit "scrooge-like" wanting to take away Tiny Tim's Christmas fun but this seemingly innocent act of handing out money as a reward for unspecified activities sends a dysfunctional message to the team. Unfortunately most business owners have gotten themselves locked into the "forever" bonus that ends up (in the employees mind) being an expected part of their compensation package. Most have got it spent even before it is handed out.
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I am excellent at screwing up my business. I sell to customers who can't pay, hire people who don't work and rely on vendors who don't deliver. I purchase outdated technology, say the wrong things to the wrong people and I'm terrible at making plans. But somehow and despite my best efforts, my company continues to be profitable.Of course, we could be more profitable if I didn't keep making so many mistakes. And I certainly don't need any more help in that department. But the problem is my business, like most small businesses, is vulnerable to potential mistakes that could be made this year in Washington. Mistakes that could really screw things up. A few come immediately to mind. Read more...

Michael McLafferty, a partner in the healthcare practice of EisnerAmper has earned his certification as a Fellow, American College of Healthcare Executive. McLafferty, who has more than 25 years experience in the field, serves healthcare clients including multi-hospital systems, surgery centers and physician practices.

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Eleven months gone and part of one month left  but only about 20 real working days - and the distractions bring that down to about 15. So... What are you doing now that will make next year different than this year? It all comes down to business development. How are you going to better develop your business next year? Marketing? Sales? Customer Service? Current customer sales? Now is the time to set your goals. Here are a few ideas to think about when thinking Business Development:

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