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Edi Osborne

Edi Osborne

Get Clients to Thank You When Paying Bills

Invoice artThe subject of fees is near and dear to our hearts. Fees are the ultimate measure of value and yet, even the most talented practitioners sometimes struggle with communicating their value to clients and prospects. In a recent webcast, we broke the subject down into five steps to getting the value you deserve!

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Is it a People or Process Issue?

flow chart artBehind every well-run business there are people and processes. Incidentally, behind every struggling business there are people and processes. Read the first two sentences again, it is not a misprint. The very same components that make one company successful are also present in those who struggle to get by. Read more...

Setting Up a Bonus Plan

bonus artIn December, I wrote about the dysfunctional behaviors that Christmas bonuses can cause. I encouraged you to get your client to hold off on promising anything until the concept of performance-based compensation could be thoroughly explored. It's not that all bonuses are bad, but they are certainly not created equal. Dan Pink speaks to this very point on this ted.com video: http://www.ted.com/talks/dan_pink_on_motivation.html Read more...

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