ADP has utilized generative Ai in its mobile app, Roll by ADP.
Initially available in the United States, ADP will offer Roll by ADP this fall in Europe and will expand its availability from there.
Roll's capabilities include access to ADP's knowledge base, which gives users the opportunity to ask questions through chat-based conversations on their mobile devices.
The system also issues proactive reminders for HR tasks and deadlines, remembering previous interactions and learning over time. The app offers a do-it-yourself setup guide in both English and Spanish.
Bob Scott has provided information to the tax and accounting community since 1991, first as technology editor of Accounting Today, and from 1997 through 2009 as editor of its sister publication, Accounting Technology. He is known throughout the industry for his depth of knowledge and for his high journalistic standards. Scott has made frequent appearances as a speaker, moderator and panelist and events serving tax and accounting professionals. He has a strong background in computer journalism as an editor with two former trade publications, Computer+Software News and MIS Week and spent several years with weekly and daily newspapers in Morris County New Jersey prior to that. A graduate of Indiana University with a degree in journalism, Bob is a native of Madison, Ind