Intuit wants to go from serving 5 million customers to 10 million from 2013 through 2018. It wants to increase the number of those who file their taxes by utilizing Intuit products to increase from 64 million to 84 million at the same time, a 31-percent increase.
"We have to continue to invest in acquiring new users," said Smith. A key to achieving that is to make tax software "drop-dead simple."
The goal of having no data entry for taxes is one he says would benefit accounting professionals. That would help CPAs and other professionals by eliminating the need for them to spend time entering data and enabling them to concentrate on more valuable services.
"CPAs spend 60 percent of their time keying in information that could have been imported," Smith said.
He also discussed the perceived need of getting cloud products into the hands of paid preparers. But Smith not discuss plans for specific tax products, only issues and the general direction of the market.
However, he did single out QuickBooks Online, which the company believes has been significantly improved with the most recent release. Smith said setup time has been reduced dramatically and he said the product is starting to win over accounting professionals, who have had a dim view of the cloud-based product.