"The other reported “stability” issue relates to aspects of the program that worked last year and are broken this year, including duplex printing and some state tax calculations," the company said. It reported it had found the cause and noted calculation issues were resolved and patched immediately.

The company plans a beta release of the 2011 software on June 17, which it said was months ahead of the usual schedule.

RedGear is owned by H&R Block and there had already been indications of weakness in the performance of the Utah-based software unit. For fiscal 2011, ended January 31, the company wrote down $22.7 million in impaired goodwill for RedGear, which left it with about $14 million in goodwill.

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