Last year, the numbers didn't turn positive over 2015 filings until the Internal Revenue Service reported results for the season through April 222.
Intuit had forecast the increase in returns for the season will be from zero to one percent. But overall, Smith admitted the industry will not know the reasons for the late start until the season ends.

"I think history says it's a seasonal thing," Smith commented.

He was asked about the impact of anti-fraud measures on tax filings. Smith said despite cutting filings involving stolen identifies by about half, returns still grew last year.

In its report on filing volume during the current season, Intuit was behind the corresponding period in 2016. The number of efiled returns dropped by 10 percent for the period through February 17, while the over all IRS statistics through February 17 showed total efiled returns down by 13.5 percent.