But as the season wound down, I reflected on his statement. Over the years, my wife and I have had CPA and non-CPA preparers. And it hit me that the CPAs made more mistakes than the non-CPAs. I attribute this to the fact that the non-CPA firms were much smaller and the owner handled the return while the CPA organizations were larger and handed the work off to staff.
I am not suggesting that the CPA side of the business is riddled with errors. But even before the impact of my own experience hit me, I thought that giving CPAs, Enrolled Agents and tax attorneys a free pass on some of the new preparer regulations enacted by the Internal Revenue Service was not a good idea. There are simply a huge number of these professionals and even if only a very small percentage of those experience problems with quality that means there are many, many mistakes made.
The other observation was that our more accurate preparers were Professional Accountants, a category not allowed in many states or at least bar handing out that credential to new recipients. Maybe it was just that our PAs were older and more experienced than the CPAs we used. But they certainly did their job quite well and there's no evidence that adding a C in front of the designation would have made them any more reliable.