CEO Gary Butler noted there was an unanticipated rise in client revenue retention during the quarter ended September 30, an "increase of 1.7 percentage points [that] clearly exceeds our expectations". He said that is the largest increase in that metric the company had seen in about five years. The results included a 2-percent year-over-year increase in payroll and payroll tax filings.
Revenue for the most recently ended period was $2.23 billion, up 6 percent from $2.1 billion in last year's corresponding period. However, net income dropped to $278.5 million, down just under 2 percent from $284.1 million a year earlier because of a 10 percent increase in expenses.