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Articles

TaxWorks issues

Parent Category: ROOT
Friday, 01 February 2013
Published Date
Written by Nina Tross
For me, the biggest disappointment is the total lack of response from TaxWorks. I have tried phone, email, live chat and even the fax machine is turned off. Now I am trying snail mail. Does management think by avoiding their customers the problem will go away? Do they have a product that is so awesome we will forgive them this month of hell that seems to have no end? Do you think there is a class action lawsuit in the works as we start to lose clients because we cannot deliver a timely tax return?

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