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I talked to a sales rep at Taxwork and he could not give me an assurance the software would work at all this year. The stress of tax season is bad enough, we should not have to worry about the software. No idea what to do right now. Taxworks had not only put their business in jepeordy but possibly all of its customers businesses. The lack of communication from Taxworks is appalling but I cannot say its unexpected. When Taxworks was bought out by H&R Block you could see this coming. No more customer service or concern, just all about the corporate dollar. Again, what to do. Even if we stay with Taxworks and struggle along through tax season will they survive for next year. My guess is they won,t, so we are currently looking at other software. I had a sales rep form another company say that I was the tenth call he had in two days from Taxworks customers and he is only one of many salesman for the company. I never been so upset in my life and it seems like Taxworks just does not care. I am not a conspiracy theorist but I wonder what will happen next - maybe they will offer us H&R Block software - maybe this all part of a master plan. I really dont think so but I find it hard to believe any company could be this incompetent. Just another lost Taxworks customer

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