Xero says it has seen an increase in phishing scam, some impersonating the company's branding. The company says "Our monitoring has shown that a small number of our customers have had their Xero accounts compromised. As a precaution we are asking our customers to reset their password.''

Xero provide security advice including urging users to update anti-malware  (anti-sirus) software and to run a full scan of all computers with Xero installed before changing passwords. The company also points users to its Cloud Security Small Business Guide and offers a link to its description of the company's security practices on its security page.