Intuit has tested a version of TurboTax Live via which it will provide complete tax preparation services to customers. CEO Sasan Goodarzi acknowledged the test this week during the webcast for earnings for the third quarter ended April 30.
That was in response to a question by an analyst who asked about a TurboTax Live Pro SKU, which was available during tax season. “We are testing full service,” Goodarzi said. TurboTax Live offers taxpayers a one-way video session with preparers. But it is designed for consumers who may have only one question because of some change in their life status
The Pro test came while Intuit is also testing QuickBooks Live, which provides bookkeeping services through accounting professionals employed by Intuit.
Noting the limited scope of TurboTax Live, Goodarzi said Intuit is testing a plan under “we will do it all if that’s what you want us to”. However, he said the company is in the early stages of learning from the test.
Bob Scott has provided information to the tax and accounting community since 1991, first as technology editor of Accounting Today, and from 1997 through 2009 as editor of its sister publication, Accounting Technology. He is known throughout the industry for his depth of knowledge and for his high journalistic standards. Scott has made frequent appearances as a speaker, moderator and panelist and events serving tax and accounting professionals. He has a strong background in computer journalism as an editor with two former trade publications, Computer+Software News and MIS Week and spent several years with weekly and daily newspapers in Morris County New Jersey prior to that. A graduate of Indiana University with a degree in journalism, Bob is a native of Madison, Ind
