"

Estimated reading time: 0 minutes, 39 seconds

IRS Tests Walk-in Help

John Koskinen, IRS CommissionerThe Internal Revenue Service has begun testing walk-in taxpayer help at 10 of its larger Tax Assistance Centers. The IRS wants to determine if appointment-based service can reduce waiting times at the offices that it indicates have lengthened because of budget cuts.

Help is now provided on a first come-first served basis. The agency said that means taxpayers have to wait in long times, sometimes for more than an hour.

"My hope is that this test increases the level of customer service that we can provide while minimizing needless burden on taxpayers," says IRS Commissioner John Koskinen.

The test begins on February 23 in the following cities: Atlanta, Ga. (Atlanta-Woodstock); Austin, Texas; Birmingham, Ala.; Chicago, Ill. (Dearborn); Denver, Colo.; Fresno, Calif.; Hartford, Conn.; Plantation, Fla.; San Antonio, Texas; and Seattle, Wash.

Read 4071 times
Rate this item
(0 votes)

Visit other PMG Sites:

Template Settings

Color

For each color, the params below will give default values
Tomato Green Blue Cyan Dark_Red Dark_Blue

Body

Background Color
Text Color

Header

Background Color

Footer

Select menu
Google Font
Body Font-size
Body Font-family
Direction
PMG360 is committed to protecting the privacy of the personal data we collect from our subscribers/agents/customers/exhibitors and sponsors. On May 25th, the European's GDPR policy will be enforced. Nothing is changing about your current settings or how your information is processed, however, we have made a few changes. We have updated our Privacy Policy and Cookie Policy to make it easier for you to understand what information we collect, how and why we collect it.