The tax preparation totals were complicated by the delay of the Internal Revenue Service in accepting returns, which are generally more complicated and yield higher revenue. Block said the loss of its refund anticipation loan business also caused a similar decrease. However, once the IRS started accepting all returns in February the rate of returns prepared increased sharply with the number prepared in February rising by 17.2 percent leading to a 6-percent increase for the tax season to date.
Block experienced the same trend towards online preparation that has occurred throughout the industry. An overall increase of 3.2 percent in returns prepared at retail stores compared with losses in each of the last several years. Digital tax returns rose by 12.7 percent with those filed online up by 30.2 percent.
The amount written off for RedGear was part of $36.5 million in after-tax charges which included incremental credit losses on the Emerald Advance line of credit, and costs of litigation. The company said the RedGear write off stemmed from lower than expected settlement product revenue and left the value of the remaining goodwill at roughly $14 million.