Zoho has added a business workflow management application, Orchestly, to Zoho One. Orchestly has a drag-and-drop interface to define processes and can automate regular workflows, including cross-departmental workflows such as purchase approvals, content publishing, asset management, and onboarding.

In onbarding new employees.  the recruitment, interview, offer submission, and onboarding is handled across the recruiting department, HR department, legal department, and whatever team is involved.

Zoho has also made available PhoneBridge, its telephony platform, available within ZohoOne. It enables telephony in Zoho apps such as CRM and Recruit and enables users to make calls from in Zoho apps.

In addition, Single Sign-On has been added for integrating third-party applications with Zoho accounts. Zoho said the service supports about 50 third-party products. Zoho One administrators can enforce YubiKey authentication on top of existing multi-factor authentications.

Meanwhile, provisioning is being extended to custom apps created through Zoho Creator, along with external apps available through Zoho marketplace. Zoho, third-party, custom, and SSO apps can be provisioned either individually to users or as groups conditionally provisioned with custom criteria.

Last modified on Tuesday, 17 September 2019
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