The government alleged that Quick Sam employees received bonuses for hiking customer refunds by creating fabricated business expenses, reporting fake dependents and improperly claiming tax credits.
Former Quick Sam preparers Charles Standifer, Rhonda Murphy, Chanel Bandy and Brittaney Walker-Lipsey have pled guilty to tax-related crimes. The actions of the group are alleged to have cost the Internal Revenue Service more than $35 million in lost tax revenue.