You have to be kidding with the title of this article. The story has nothing to do with the competency of the CPA profession and everything to do with a "mistake" by one CPA. Who knows, might have been the only mistake for him all year. Yes, CPA's do sometimes make mistakes as does everyone in every profession. Also, with regards to the the "more complaints" comment, was that percentage based or just number of complaints. What about considering the complexity of the return? CPA's typically end up with the complex returns while others prepare 1040-EZ's or W-2 only returns. It has been my experience that the quality of the worst CPA is typically better than that of the best non-CPA preparer.