I am a CPA in Indiana and worked for Intuit Turbo Tax last tax season as a "Ask a Tax Professional". All of the tax professionals are either CPAs, Enrolled IRS agents or Tax attorneys. The software asks you many questions. It will ask more questions depending on your answers. It is thorough and relatively easy. Turbo Tax and H&R Block are both leaders in the tax software and services industry. I would rather see them just advertise what they are offering and not put fear into taxpayers about using the other.