I have worked for HR Block for 19 years, I take the class hours that are required every year. There have been years that I have taken well over 100 hours of on line courses that are on our site because I wanted to see the courses and test that our company puts out for us on the web. If i am a concerned tax preparer, why would I not want to know what is going on. Since january this year as our 1040 courses have been updated for 2013, I have taken them and passed all with the new changes. It insults me a a long term tax preparer who it IRS certified to have to take these tests like a first year preparer.