The Economics of SaaS Tax
Written by Bob Scott   
Wednesday, 04 November 2009 14:51

It didn't take long talking to attendees at the recent CCH User Conference to get the impression that a lot of tax professionals think Web-based tax preparation is interesting, but they aren't sure partners will go for the idea. And just maybe, they aren't sure that tax is one area that Internet-based software makes a big difference. After all, if firms can make documents available to preparers at home and collaborate via the Web, we're part of the way there. Do you really need to calculate over the wires?

What is Web-based, hosted or Software as a Service may finally get down to the fact that a lot of the process of using tax software is already electronic. It's virtually impossible to do business with the major tax preparation software companies without having email. Products and updates are downloadable.

 But those three major players, CCH, Thomson Reuters and Intuit, have all made announcements this year about their plans for the Web, truly Internet products where the code is written for this purpose and there's no code or little code on the user's desktop.

So what's going to drive the change? I think ultimately, now that the technology is decently advanced, it's going to be less user preference than the economics driving the vendors. It's going to be easier and cheaper for them to provide and maintain the software via the Internet than to have licensed versions on all computers on premise.

We've seen these changes before. Firms once got their desktop software via a floppy disk and then via CD, which is the way a lot of software is still distributed. Economically, it's just not worth it for the software publishers to be in the software duplication and distribution business. And code is a lot easier to control when all customers are on the same version.

At a certain point, vendors started charging for those who still wanted to have floppy disks. And I think that ultimately, when the companies think SaaS is accepted enough, the publishers will opt for the Internet simply because it custs their costs.

And those who haven't yet hopped on the bandwagon will have to get on.


Bob Scott
About the author:
Bob Scott has provided information to the tax and accounting community since 1991, first as technology editor of Accounting Today, and from 1997 through 2009 as editor of its sister publication, Accounting Technology. He is known throughout the industry for his depth of knowledge and for his high journalistic standards.  
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Last Updated on Wednesday, 04 November 2009 17:05
 

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